This Distance Sales Agreement (“Agreement”) is concluded electronically between the Buyer (“Customer”) and the Seller (“LEROSY CO.”) in accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
1. SELLER INFORMATION
Company Name: LEROSY CO.
Address: Bağlarbaşı Mahallesi, İnönü Caddesi, Gülyolu Sokak, No:50, Maltepe / Istanbul, Türkiye
Phone: +90 536 859 64 25
Email: [email protected]
Tax Number: 5351097816
2. BUYER INFORMATION
The Buyer is the individual who places an order on www.lerosyco.com, using the personal details (name, address, and contact information) submitted during the checkout process.
3. SUBJECT OF THE AGREEMENT
This Agreement regulates the rights and obligations of the Parties regarding the sale and delivery of the product(s) ordered electronically by the Buyer through the Seller’s website.
4. PRODUCT INFORMATION
Details of the product(s)—including type, model, color, quantity, price, and payment method—are provided to the Buyer before the order is placed and are also included on the invoice.
5. DELIVERY TERMS
Orders are handed over to the shipping company within 3–7 business days after the order is confirmed.
Delivery is made to the address specified by the Buyer.
Delivery time may vary depending on the shipping carrier and the Buyer’s location.
The Buyer is responsible for providing accurate and complete delivery information.
Orders are handed over to the shipping company within 3–7 business days after the order is confirmed.
Delivery is made to the address specified by the Buyer.
Delivery time may vary depending on the shipping carrier and the Buyer’s location.
The Buyer is responsible for providing accurate and complete delivery information.
6. RIGHT OF WITHDRAWAL
The Buyer may exercise the right of withdrawal within 14 days from the date the product is received.
Conditions for the Right of Withdrawal:
The product must be unused,
Suitable for resale,
In its original packaging.
The product must be unused,
Suitable for resale,
In its original packaging.
Exceptions:
The right of withdrawal cannot be exercised for:
Products that are not suitable for return due to health or hygiene reasons (e.g., earrings),
Customized or personalized products.
Return shipping costs are borne by the Buyer.
Once the returned product is inspected and approved, the refund will be processed within 14 days.
7. RETURN CONDITIONS
Return requests must be submitted to: [email protected]
Returned items must be:
Undamaged,
Unused,
In their original packaging,
Sent with the invoice.
Products that are used, damaged, missing parts, or altered will not be accepted.
8. DISPUTE RESOLUTION
For disputes arising from this Agreement:
Consumer Arbitration Committees have jurisdiction up to the financial limits set by the Ministry of Trade.
For disputes exceeding these limits, Consumer Courts are authorized.
9. ENFORCEMENT
By completing a purchase on www.lerosyco.com, the Buyer acknowledges and agrees to all terms of this Agreement.
This Agreement becomes effective upon the Buyer’s order confirmation.